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Forum Discussion
terra1983
4 years agoCollaborator | Level 8
Please don't block me from generating a link for a file that hasn't finished uploading
A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading.
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- 2 years ago
Hi everyone. We recently discovered a bug that caused this to break. It is now fixed. If you continue to have trouble copying a link to a file that is uploading/syncing please let us know.
It will be especially helpful if you can also tell us:
* What version of Dropbox you're using: Dropbox Windows, Mac, or Web
* The steps you're using to copy the link (e.g. right click, then choose "Copy Dropbox Link" )
Jay
Dropbox Staff
Hi Rexxyboy, thanks for bringing this to our attention.
How large are the files you're adding to the Dropbox folder?
Is the Dropbox desktop application syncing normally during this process?
This will help me to assist further!
Rexxyboy
2 years agoHelpful | Level 6
Hi Jay, the issue seemed to fix itself, but now it has returned.
I can normally get the link while the file is uploading, but now i get an error saying 'path not found'.
One the file has uploaded, i can get the link as per normal without errors.
Windows 11 Pro, i have restarted dropbox, and the computer, Any ideas how to fix?
I do upload large files, 100 meg, up to 350 meg files (always zip files), every day and post links to teams on a google doc, but waiting for files to finish uploading slows my workflow down in a significant way.
- Jay2 years agoDropbox Staff
Could you attach a screenshot showing the error message you mentioned when creating the link?
Could you also confirm the current version of the Dropbox desktop application by hovering over the icon in the system tray?
- Rexxyboy2 years agoHelpful | Level 6
Hi Jay, thanks for the reply!
It's a windows 11 notification that come up if i right click, choose more options, then choose Copy Dropbox link, just says Path not found.
The Blue dropbox submenu where i would normally get the link from only appears after an upload finishes. For a while there it would still appear before the upload was finished which is awesome, as i can keep working forwards and not have to remember to come back to get the link.
So it's just back to the same bug that means you have to wait for a large upload to complete before you can copy the link and paste it on a google doc.
My version is 174.4.5852 in Windows 11 Pro with all the latest updated.
- Jay2 years agoDropbox Staff
Thanks for the info, could you contact the support team for them to look into this in more detail?
- isotropy2 years agoCollaborator | Level 8
This might be a Windows only bug now? - looks like it's working for me Mac OS 12.3.1 DB 174.4.5852. Thanks for fixing this yet again! Hope the windows fix comes quick too.
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