You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Roroboo
7 months agoHelpful | Level 6
Not seeing my backups on other devices, after updating the Backup feature
Dear All.
I have been using Dropbox for over a decade. It would always sync my desktop in such a way that I was able to access any file from my desktop on any of my other devices, including p...
Nancy
Dropbox Staff
Hey Roroboo, and sorry for jumping in.
Did you click on a prompt to update Dropbox Backup perhaps, before this happened?
Roroboo
7 months agoHelpful | Level 6
I don’t remember exactly but I believe you are correct Nancy . There was an update that it wanted me to perform and then a prompt asked if I wanted to make my desktop as a backup on Dropbox backup? I think i accidentally clicked yes to this prompt.
- Nancy7 months agoDropbox Staff
I see, thanks for confirming! In this case, it sounds like this is a result of this update (with the updated Dropbox Backup, backups from other devices will only be accessible from the web).
If you want though, I can pass your feedback and comments on this directly to our team.
- Roroboo7 months agoHelpful | Level 6
Nancy I would like you to pass on the feedback thank you.
However is there any way to return to the previous Dropbox behavior?
I have been having my Desktop synced via Dropbox for over a DECADE and losing this feature overnight is not ideal.
Is there a way for me to return to having my desktop synced to Dropbox so that I can access it on my other devices?
It is such a great feature of Dropbox there must be a way to re-enable it?
Thank you
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