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Trish8701's avatar
Trish8701
New member | Level 2
8 months ago

I shared a link with client, but I cannot view their shared documents

Hello!

 I created a folder and shared the link with our client. They uploaded their documents, however the folder still shows empty on my end. SOS

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi Trish8701, thanks for messaging the Community!

     

    Are you referring to a file request link, or a shared folder?

     

    Are you certain that they've uploaded the files to your account? Do you see any events on your account?

     

    This will help me to assist further!

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