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Trish8701's avatar
Trish8701
New member | Level 2
7 months ago

I shared a link with client, but I cannot view their shared documents

Hello!  I created a folder and shared the link with our client. They uploaded their documents, however the folder still shows empty on my end. SOS
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi Trish8701, thanks for messaging the Community!

 

Are you referring to a file request link, or a shared folder?

 

Are you certain that they've uploaded the files to your account? Do you see any events on your account?

 

This will help me to assist further!

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