Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Hello,
I to create a shared link and I get this error : "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."
Don't know why. File is just a text file (of type .inf) containing a program's version details.
Its unlikley that its that file which caused sharing to be stopped.
To rectify you need to contact Dropbox support via www.dropbox.com/support.
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Hi Mark, I tried to, but it seems that there is not a way to contact support. It only gives me the options of Help Center, Community and Learn.
If you are a free user the only way is to try and bounce this thread back to the top when support are online (somebody like @Nancy).
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Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Yes I'm a free user of Dropbox (at least for now). I'm sorry, I didn't understand what you said. What should I do? Should I try to contact Nancy? How can I do this?
Hey @tougias! Hope you’re doing well.
I’ve gone ahead and logged a ticket for you. Please check your email address, when possible, and reply back to it. We’ll go from there.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy, I replied from my email. I just tried again now, and still I am getting the same error. The file I am trying to get link is aSc_Reports.inf inside aSc_Reports folder. Hopefully you can find a solution for this. Thanks a lot.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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