cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I'm unable to create a share link to a file - my sharing activity has been suspended.

I'm unable to create a share link to a file - my sharing activity has been suspended.

tougias
Explorer | Level 3

Hello,

 

I to create a shared link and I get this error : "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."

 

Don't know why. File is just a text file (of type .inf) containing a program's version details.

6 Replies 6

Mark
Super User II

Its unlikley that its that file which caused sharing to be stopped. 

 

To rectify you need to contact Dropbox support via www.dropbox.com/support


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

tougias
Explorer | Level 3

Hi Mark, I tried to, but it seems that there is not a way to contact support. It only gives me the options of Help Center, Community and Learn.

Mark
Super User II

If you are a free user the only way is to try and bounce this thread back to the top when support are online (somebody like @Nancy). 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

tougias
Explorer | Level 3

Yes I'm a free user of Dropbox (at least for now). I'm sorry, I didn't understand what you said.  What should I do? Should I try to contact Nancy? How can I do this?

Nancy
Dropbox Staff

Hey @tougias! Hope you’re doing well. 

 

I’ve gone ahead and logged a ticket for you. Please check your email address, when possible, and reply back to it. We’ll go from there.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

tougias
Explorer | Level 3

Hi Nancy, I replied from my email. I just tried again now, and still I am getting the same error. The file I am trying to get link is aSc_Reports.inf inside aSc_Reports folder. Hopefully you can find a solution for this. Thanks a lot.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    tougias Explorer | Level 3
  • User avatar
    Nancy Dropbox Staff
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?