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Xanthocletes's avatar
Xanthocletes
Explorer | Level 4
2 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing conte...
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jgmason's avatar
jgmason
Explorer | Level 3

I've been sharing files for years and never had any problems. Now all of the sudden the last month or two whenever I try to create a link and share it it gives me an error notice that says X Can't share file - We've interrupted your sharing activity because your files might contain phishing content.

These files are the same files I've been sharing for the last 2 + years. Nothing has changed yet I can't share them anymore. Other people inside my organization can create and send a link for the same files but I'm unable to. We can't find any reason for this on the back yet. I've sent an e-mail to Dropbox Support but until then I wasn't sure if anyone else knew why this was happening and how to fix it. It's becoming increasingly frustrating to say the least. 

 

Thanks!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey jgmason, thanks for reaching out to us.

 

Can we send you an email, so we can take a closer look into your issue?

 

Thanks.

  • jgmason's avatar
    jgmason
    Explorer | Level 3
    8 months ago

    Yes, of course

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Thanks, jgmason! I just emailed you, so we'll continue there. 🙂

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