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Forum Discussion
I can't upload files or folders when using Safari 13.1.2.
Safari 13.1.2 cant upload files or folders
above is screenshot of occasional msg
- Nancy
Dropbox Staff
Thanks for the screenshot, Tom! Did you also get the chance to disable all plugins and there was no difference?
- All plugins disabled error 500 permenant just only on Dropbox
- Megan
Hey tom mulvanny, since this is a behavior that's present only when you're using the Safari, browser it seems that it has mainly to do with it.
Please try to restore your browser to its default settings and also make sure you're using its latest version. Also, do you get the error no matter what file type you're trying to upload?
- Error showing all the time on Dropbox site only I can't access any folders or files now
- Ps all history cleared on browser
- Nancy
Hi again, Tom. Can you clarify the browser version of Safari you’re using at the moment?
Other than that, is this happening on the Safari browser of your computer? If yes, can you test this on your mobile version of Safari instead and let me know what happens then?
