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Forum Discussion

Chris112's avatar
Chris112
Explorer | Level 3
4 months ago

How to undo the damage caused after the update on our Dropbox team account?

For the 40,000 files I have/share - It appears it will take days to sort out - it best - for folders I shared with 400 sales people - nightmare. Transitioning to a different cloud provider would ta...
Desktop
desktop app
Sync and upload
Syncing
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 months ago

I’m sorry to hear about this, Chris112.

 

To look into this further, can you clarify which specific Dropbox update you’re referring to exactly? Is this about this update, by any chance? 

 

If yes, can I have a screenshot of your Dropbox app’s current syncing status and app version?

 

Ping me when you’re ready.

  • Chris112's avatar
    Chris112
    Explorer | Level 3
    4 months ago

    Sorry Nancy - as I was finishing - it timed me out - ereased the message I had been typing!!! 

    Just call me please [removed per Community Guidelines]

    Attached snap shots of what current status on my main laptop is.

    Bottom line -ZERO benefit for a pure corporate user - folders created for managign directors are now my personal folders?  I've pushed Dropbox for years to our sales force -

  • Chris112's avatar
    Chris112
    Explorer | Level 3
    4 months ago

    Nancy,

    I just replied - not sure how swamped you are; any chance I'll hear back from you today? Please? 

    Chris  

    [removed per Community Guidelines]

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