We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

KC805's avatar
KC805
Explorer | Level 4
2 years ago

How long before a Shared Link expires with Dropbox Plus?

I have an eBook that I have on DB and use a shared link to access it.    I just discovered that all the Shared Links with my Subscription Level (Dropbox Plus) doesn't allow you to change that setting...
Share
Shared Links
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for clarifying, KC805!

 

Now, since this is quite odd indeed, can we open a ticket for you instead, and take a closer look? If that's alright, we can message you to this email address.

KC805's avatar
KC805
Explorer | Level 4
2 years ago

Yes please!  Open a ticket.     I need to get this fixed.    

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    You're all set, KC805! Please reply back to my email, when you get the chance, and we'll take it from there.

  • KC805's avatar
    KC805
    Explorer | Level 4
    2 years ago

    Hi there.    Replying back.      

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey KC805, I see that there's an update on your ticket, so make sure to reply back to my colleague!

  • KC805's avatar
    KC805
    Explorer | Level 4
    2 years ago

    The Link expired again and still doesn't work.       I guess there is no fixing it.    Not sure why it keeps expiring.     

     

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!