cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How i can take support from Dropbox? I can't share my files

How i can take support from Dropbox? I can't share my files

bobbygtx
Helpful | Level 5

I can't share files. Dropbox directs me to contact support, but there is nothing except a chat bot. Where can I write to support? Are there instructions for contacting this support?

1 Accepted Solution

Accepted Solutions

bobbygtx
Helpful | Level 5

All work. Thank you very much!

View solution in original post

4 Replies 4

Mark
Super User II

Your support options depend upon what plan you pay for. If its free the only support is the chat bot and here. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

bobbygtx
Helpful | Level 5

I have free account and yesterday i can't share my files. Help me please. 

You can't share files due to a possible virus. I scanned the computer - nothing.

Nancy
Dropbox Staff

@bobbygtx, are you getting this error perhaps? If yes, are you still seeing the same thing, or has the ban been lifted?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

bobbygtx
Helpful | Level 5

All work. Thank you very much!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    bobbygtx Helpful | Level 5
  • User avatar
    Nancy Dropbox Staff
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?