We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Daviid1's avatar
Daviid1
New member | Level 2
2 years ago

Help, I've exceeded my 20GB Bandwith

Yesterday, i got an email that my shared link has been banned because it generated too much traffic. Its generated 20.06 bandwith instead of 20 bandwith its allowed. Then, i went to delete some ...
Share
Shared Links
Sync and upload
  • Mark's avatar
    Mark
    2 years ago

    The ban is automatically removed usually after 24 hours on a first infringement. Or you can pay to upgrade and have it removed earlier. 

     

    If you've had previous bans, however, each one takes longer to clear. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

The ban is automatically removed usually after 24 hours on a first infringement. Or you can pay to upgrade and have it removed earlier. 

 

If you've had previous bans, however, each one takes longer to clear. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!