You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Elyse22's avatar
Elyse22
Explorer | Level 3
12 months ago

Files stuck uploading in queue on the website.

Hi! This is a new issue I'm having that just started randomly!    I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just dra...
Sync
upload
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

smangle2001, have you tried connecting to a different WiFi network/cellular data and the issue persists? 

 

I’d also like to know the app version of the Dropbox app on your iPad.

smangle2001's avatar
smangle2001
New member | Level 2
8 months ago

App version is 370.2.4 and I turned off wifi and let it be on cellular.  I don't have another wifi network at home to try.  I did verify that I had "use cellular data" enabled.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi smangle2001, can you also clarify the OS you're using on your iPad? 

     

    Keep in mind that there's a new update for the Dropbox app on iOS, so you might want to update to the latest version first. 

     

    Also, did you import your content, by pressing the + icon and manually selecting to upload the content? 

    • smangle2001's avatar
      smangle2001
      New member | Level 2
      8 months ago

      Updating the app seems to have kickstarted them and they are importing now.  I had it set to do automatic updates so I am not sure how that was missed.  I had just updated OS to 17.4.1 the day before yesterday and tried the import manually using the + last evening.  It appears to be working now though.  Thank you for your help!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Amazing news AFramePhotos 

         

        Have a lovely weekend ahead, and give us a shout if you need anything else. Enjoy! 😎

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