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Forum Discussion
Error 404 file request links
I seem to be experiencing a Error 404 on all file request url links under my business account, I have switched to my personal account and created a new test folder and am encountering the same issue also when making a new link. I've double checked all usual listed causes of this. Is there something I could be missing or is this a wider issue at the moment (has only occurred in the last 45 minutes or so). I've used the platform for a while without issue so I'm 90% sure it's not user error!
Thanks very much
KE
Hey all - this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/
Nandan SDropbox Engineer
File request submission page is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.dropbox.comThis has just occurred for me. File request links which worked two days ago now get redirected to a File 404 page. I tried creating a new one and I get the same result. Is there a Dropbox system outage?
- Walter
Dropbox Staff
Hey johnstreet & drgrigg - sorry to hear you're having issues with this.
May I ask if this is affecting only your file requests or shared links as well?
I'm just wondering if your shared links have been banned, that's why I'm asking.
Thank you for asking... when I "Copy Dropbox Link" from my MacOS Finder and paste the link into an icognito browser, everything works as expected... so I think that I am not having problems with shared links.
John
I am getting the same thing. Whether an existing File Request or a new one. Everyone is getting a 404 error.
- Nandan S
Hey all - this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/
Hi guys! It seems I'm experiencing the same issue listed here. I created a file and shared it, after a little while I got a 404 error accessing the file and all other files have the same error now. This is happening from about a hour now. How can I try to fix it?
