You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kevin_E's avatar
Kevin_E
New member | Level 2
2 years ago

Error 404 file request links

I seem to be experiencing a Error 404 on all file request url links under my business account, I have switched to my personal account and created a new test folder and am encountering the same issue ...
File requests
Share
  • Nandan S's avatar
    Nandan S
    2 years ago

    Hey all - this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/

     

boncrab's avatar
boncrab
Explorer | Level 3
2 years ago

I am getting the same thing. Whether an existing File Request or a new one. Everyone is getting a 404 error.

  • Nandan S's avatar
    Nandan S
    Icon for Dropbox Engineer rankDropbox Engineer
    2 years ago

    Hey all - this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/

     

    • thepuuung's avatar
      thepuuung
      New member | Level 2
      8 months ago

      Hi guys! It seems I'm experiencing the same issue listed here. I created a file and shared it, after a little while I got a 404 error accessing the file and all other files have the same error now. This is happening from about a hour now. How can I try to fix it?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Hey thepuuung, thanks for posting to our Community.

         

        Since your shared link is giving a 404 error, could it be that your shared links have been banned?

         

        Can you check your emails, to see if there's any Dropbox-related messages about this there? 

         

        Keep me posted!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!