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Kevin_E's avatar
Kevin_E
New member | Level 2
2 years ago

Error 404 file request links

I seem to be experiencing a Error 404 on all file request url links under my business account, I have switched to my personal account and created a new test folder and am encountering the same issue ...
File requests
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  • Nandan S's avatar
    Nandan S
    2 years ago

    Hey all - this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/

     

boncrab's avatar
boncrab
Explorer | Level 3

I am getting the same thing. Whether an existing File Request or a new one. Everyone is getting a 404 error.

Nandan S's avatar
Nandan S
Icon for Dropbox Engineer rankDropbox Engineer
2 years ago

Hey all - this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/

 

  • thepuuung's avatar
    thepuuung
    New member | Level 2
    7 months ago

    Hi guys! It seems I'm experiencing the same issue listed here. I created a file and shared it, after a little while I got a 404 error accessing the file and all other files have the same error now. This is happening from about a hour now. How can I try to fix it?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Hey thepuuung, thanks for posting to our Community.

       

      Since your shared link is giving a 404 error, could it be that your shared links have been banned?

       

      Can you check your emails, to see if there's any Dropbox-related messages about this there? 

       

      Keep me posted!

      • thepuuung's avatar
        thepuuung
        New member | Level 2
        7 months ago

        Hi all! 
        Recently I've created and shared a file that seems to have generated issues among all my other Paper files on Dropbox and now cannot access any of them- I keep encountering a page with a 404 error.
        Interesting fact is that if I right click the file before opening it I can export it (like as a .pdf) and can access that version but not the original Paper file (ending with .paper).
        Please help as I'd need to access this information as soon as possible. Thanks!

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