You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

hndbxaccount's avatar
hndbxaccount
Explorer | Level 4
6 years ago

Dropbox upload speed less than 1 KB/s!!!

I am stuck with upload speeds of less than 1 KB/s with Dropbox (actually around 0.2KB/s). I'm on a 10 Mbps upload connection (10 Mbps = 1,250 KB/s) with all other uploads at or around 10 Mbps. Any idea why my Dropbox app could be uploading at less than 1/1000x my available bandwidth and any idea on how I can resolve this? At this rate, my files would take weeks to upload, and that is simply not practical.

I have checked the "Don't limit" option under the upload bandwidth section in my Dropbox app's preferences, and I've also tried resetting my internet connection by disconnecting/reconnecting my internet modem.

OS: Ubuntu

Desktop
Linux
Sync
upload
  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hi hndbxaccount. Sorry to hear about this, I will help you upload your files faster! :white_check_mark:

    Sounds very basic but always helps.. have you rebooted your computer device? If you haven't please do. I always reboot my router as well to make sure my internet connection is not the problem. 

    If you have done both already, please let me know the version of Dropbox you have installed there and if this is your first upload from this device. 

    Thank you!

  • DRCards's avatar
    DRCards
    New member | Level 2
    6 years ago

    Mine is doing the same thing. Quite frustrating!

    • Fiona's avatar
      Fiona
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Sorry to hear that you are facing the same issue DRCards. 

      Have you tried rebooting the device? 

      Rebooting the rooter? 

      What version of Dropbox do you have installed there? 

      • André B.2's avatar
        André B.2
        New member | Level 2
        5 years ago

         

        Hey I'm having a similar problem, the problem is still present after rebooting my windows 10 machine.
        I'm using Dropbox v 87.4.138 - I've tried to exit the dropbox program and start it again, the pop up tool tip shows speed around 0.2-0.8kb/s right after start-up, then it shows nothing, i guess that means 0.0kb/s upload (I can see nothing is happening in my Network task manager, so dropbox is not sending or receiving any data).

        Please advice what to do now.

        *Edit: Left my pc on over night at not a single file have been synced - yes it has access to the internet, I'm making this comment from the PC

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!