You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

hndbxaccount's avatar
hndbxaccount
Explorer | Level 4
5 years ago

Dropbox upload speed less than 1 KB/s!!!

I am stuck with upload speeds of less than 1 KB/s with Dropbox (actually around 0.2KB/s). I'm on a 10 Mbps upload connection (10 Mbps = 1,250 KB/s) with all other uploads at or around 10 Mbps. Any id...
Desktop
Linux
Sync
upload
André B.2's avatar
André B.2
New member | Level 2

I made a quick little test.

I put a small txt file in my dropbox folder, via windows explorer, it synced to the website more or less instant.

I then tried to upload a txt file to the website, and it never synced to my dropbox folder on my pc.

My laptop (on the same network) received the files immediately after turning it on, so it must be something with my desktop PC. But I don't know what it could be.

Both are windows 10, both have the same security settings (in windows).
I tried a reinstall on the desktop, still not working

  • hndbxaccount's avatar
    hndbxaccount
    Explorer | Level 4
    5 years ago

    UPDATE: Apologies for the delay in providing this update.

    This problem was never really resolved for me, but the way I got around it was excluding several folders from syncing that contained tens of thousands of small files. I read elsewhere that Dropbox tries to sync small files first, and that there is a fixed overhead per file, which causes the process of uploading tens of thousands of small files take much much longer than what the aggregate size of those files would have you assume. I used the "ignored files" feature here: https://help.dropbox.com/files-folders/restore-delete/ignored-files

  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hey André B.2.

    Thanks for posting the solution that worked for you. 

    Happy to see you fixed this! :nerd:

     

  • RWMOREY's avatar
    RWMOREY
    Helpful | Level 6
    5 years ago

    I too am having this issue which started yesterday.

     

    I have done all the prescribed things -- rebooted my machine, rebooted my router, etc.

     

    I have also found that uploading to the Dropbox website is very slow.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!