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ajw1414's avatar
ajw1414
Helpful | Level 6
6 years ago

Dropbox link keeps changing

Morning, I have a excel file on dropbox where I setup a macro to have a powerquery run overnight to pull data from our databases and then save.  What we call our master data excel file. Afterward...
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  • ajw1414's avatar
    ajw1414
    6 years ago

    Thank you all for the response.  

    I ended up submitting a ticket in through Dropbox.  This appears to be related to a update they performed.  They rolled back for my individual file and the link appears to be staying the same now. 

    We ended up moving our master data file to a local drive.  This does mean we have to relink 250 files, but at least we have control of such issues in the future, but I wanted to post here in case others have the same issue going forward.  Good luck.

     

    I just received an update from our engineering team with news on a temporary fix. 

    It looks like we were able to isolate this issue to a recent update of ours. While we're working to get this fixed, we've rolled back the update for your account and I've verified that the machine you contacted us about initially, "CHS4156695", has reverted that update. 

    My team will continue to work on getting this fixed - but we didn't want that to be at the cost of your productivity. 

    I'm going to leave this ticket on-hold for the time being as I monitor for updates, but you should be good to go. 

  • ajw1414's avatar
    ajw1414
    Helpful | Level 6
    6 years ago

    Hi Walter, thanks for the update, but not quite the same issue.  It appears that after a file is saved that the dropbox link now changes.  I'm unsure why. 

     

    Old Link

    https://www.dropbox.com/s/6pcuy45qfpgal5d/FILE Name

     

    After updating/performing a data pull, then saving the file.  We now have new links which detroys out power query links between the excel files.  The link change has never occured before.  Not sure why it's an issue now.

    https://www.dropbox.com/s/ljdikwwbqcqgoy8/File Name

    https://www.dropbox.com/s/frxvvct2nblz3o7/File Name

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Thanks for following up and providing the extra details here ajw1414.

      I'm still not sure how shared links to files of yours can be altered after running a macro in Excel; I'd love to look into it though.

      Therefore, would it be OK if I reached out via the email address that's connected to your Community's profile to dig a tad deeper into this matter? 

      • markbroemer's avatar
        markbroemer
        Helpful | Level 5
        6 years ago

        Hello - this has been happening to me as well for the last week or ten days - over the years I have provided clients a link with a PDF file that is updated daily on our end, and this link has remained active for years.  Recently everytime I have saved over the old PDF with the current version, the old link has become inactive and I have to generate and send a new link to my clients and collegues.  This has been very frustrating as the clients think it is something we have done on our end.

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