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wimlibby's avatar
wimlibby
Explorer | Level 4
9 months ago

Dropbox Business - No Option to Share Link from Computer

I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I us...
Desktop
desktop app
Share
Shared Links
Windows OS
wimlibby's avatar
wimlibby
Explorer | Level 4

I have not recently done any OS update, just the standard patch updates.

 

I also rebooted the computer after the two times I uninstalled Dropbox before installing it again.

I wanted to make sure that Dropbox was fully uninstalled.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Gotcha, thanks for letting me know wimlibby!

 

Have you also checked our Community Manager's troubleshooting steps here? 

  • wimlibby's avatar
    wimlibby
    Explorer | Level 4
    9 months ago

    I tried that step and didn't fix it.

     

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Hey wimlibby, let's try one more, last thing shall we? 

       

      Our collaborator here, shared some steps on how to resolve that, and these would be the ones I'd share too. Would you mind giving that a go?

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