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Re: Can't leave a shared folder from the site

Can't leave a shared folder from the site

MattMurphy
New member | Level 2

 I navigate to where the folder is and take the steps to remove access.

But there is no drop-down by my name. I can't leave the folder. Why? See below. 

 

Screenshot 2024-04-09 at 11.40.28.png

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff

If you simply delete the folder itself, and not the files within the folder, then it will remove the folder which will free up your quota, and later give you chance to join it again if need be.

 

You can later permanently remove it from the shared folder page.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

6 Replies 6

Jay
Dropbox Staff

Hi @MattMurphy, thanks for bringing this to our attention.

 

In order to understand where you saw this, are you viewing this page from the shared folders page? 

 

Are you the owner of the folder? Are you trying to leave the shared folder, or permanently remove your access to the folder?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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MattMurphy
New member | Level 2

Hey Jay. Seeing it on dropbox.com. I want to remove my access, so it no longer shows up in my folder on my comp. 

Jay
Dropbox Staff

Okay, what happens if you delete the folder from the normal Dropbox page, where it's visible in your files?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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MattMurphy
New member | Level 2

I am hesitant to do that, because it is not my folder. Will it delete the original?

Jay
Dropbox Staff

If you simply delete the folder itself, and not the files within the folder, then it will remove the folder which will free up your quota, and later give you chance to join it again if need be.

 

You can later permanently remove it from the shared folder page.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
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MattMurphy
New member | Level 2

Thank you Jay

Need more support?