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MattMurphy's avatar
MattMurphy
New member | Level 2
8 months ago

Can't leave a shared folder from the site

 I navigate to where the folder is and take the steps to remove access.

But there is no drop-down by my name. I can't leave the folder. Why? See below. 

 

  • Jay's avatar
    Jay
    8 months ago

    If you simply delete the folder itself, and not the files within the folder, then it will remove the folder which will free up your quota, and later give you chance to join it again if need be.

     

    You can later permanently remove it from the shared folder page.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi MattMurphy, thanks for bringing this to our attention.

     

    In order to understand where you saw this, are you viewing this page from the shared folders page? 

     

    Are you the owner of the folder? Are you trying to leave the shared folder, or permanently remove your access to the folder?

     

    This will help me to assist further!

    • MattMurphy's avatar
      MattMurphy
      New member | Level 2

      Hey Jay. Seeing it on dropbox.com. I want to remove my access, so it no longer shows up in my folder on my comp. 

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Okay, what happens if you delete the folder from the normal Dropbox page, where it's visible in your files?

      • MattMurphy's avatar
        MattMurphy
        New member | Level 2

        I am hesitant to do that, because it is not my folder. Will it delete the original?

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