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tdcazemle's avatar
tdcazemle
Helpful | Level 6
2 years ago

Can not password file or set expired linked for shared links.

Hi there, Today I log in Dropbox app I cannot set password protected and set expire time for the share link. I am a professional account and has use this function many times. Now it does not even ...
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  • tdcazemle's avatar
    tdcazemle
    2 years ago
    Thanks Jay, however when I log in to drop box today, it's updated and now it works 🙂

    So i guess i can not screenshot the issues. thanks everyone for supporting
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

tdcazemle, thanks for clarifying that!

 

Do you mind sending over a screenshot of the options you see, in this case, so that I may have a visual and investigate this further?

 

Also, hi Tefanoo! Can you send me the number of your support ticket? I'd like to check it.

tdcazemle's avatar
tdcazemle
Helpful | Level 6
2 years ago
hi Nancy, I can screenshot, but how do I send it to you? This doesn't let me to do attachment
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi tdcazemle, you can copy the the screenshot and paste it into the reply box directly for it to be attached.

  • tdcazemle's avatar
    tdcazemle
    Helpful | Level 6
    2 years ago
    Thanks Jay, however when I log in to drop box today, it's updated and now it works 🙂

    So i guess i can not screenshot the issues. thanks everyone for supporting
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    No worries, glad to hear that it's working now. Enjoy your weekend!

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