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Forum Discussion
Can I retrieve the message I sent along with a DropBox link?
I recently sent a link to a DropBox file through the DropBox system. I need to retrieve the message that I sent when I filled in all the fields and sent the link. Is there a way to do that?
No, that's not possible. Dropbox does not retain messages that are sent with share links or shared folder invitations.
Dropbox needs to understand the importance of retaining these messages.
Example: I sent a link to a customer to download a file
Customer states they never recieved link.
I would look up my dropbox messages to prove that I did infact send a link.
Customer can not say that I never sent a link.
Customer says I am delaying a project now, and responsible for thousands of dollars in delay fees. All because I couldn't prove that I sent them a link through dropbox.
Maybe I should choose another service that offers this feature.
Totally agree. I just sent an email and link via DB and then I needed to check and make sure that I included an important detail. It's absolutely ridiculous that the messages aren't retained. It's a basic concept where IT SHOULD NOT BE NECESSARY TO JUMP THROUGH HOOPS TO ADDRESS AN ISSUE THAT SHOULDN'T NEED A FIX IN THE FIRST PLACE. Just another example of corporate ignorance and plain stupidity in being completely out of touch with how reality works.
