You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ar007's avatar
Ar007
New member | Level 2
2 years ago

Retrieving Photos from a Decade-Old Dropbox File

Hello, I was sent photos in a Dropbox link set up by a company a decade ago and I never downloaded and saved them. Is there any way of getting access to the photos? 

Delete
Download
Restore
Shared Links
  • Rich's avatar
    Rich
    2 years ago
    Ar007 wrote:

    Hello, I was sent photos in a Dropbox link set up by a company a decade ago and I never downloaded and saved them. Is there any way of getting access to the photos? 

    No. If the link no longer works you need to contact the company and ask them to re-shared the files with you.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Ar007 wrote:

    Hello, I was sent photos in a Dropbox link set up by a company a decade ago and I never downloaded and saved them. Is there any way of getting access to the photos? 

    No. If the link no longer works you need to contact the company and ask them to re-shared the files with you.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!