You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ryan_C's avatar
Ryan_C
Helpful | Level 6
4 years ago

Retrieve Dropbox Business plan level via API

Hello. I am trying to determine the dropbox plan level of a dropbox tenant via the API (eg Advanced or Standard). Is this possible?

 

Or perhaps infer the plan level by checking some feature set only available on the advanced plan?

API
  • Greg-DB's avatar
    Greg-DB
    4 years ago

    Thanks for following up with the additional information! The Dropbox API unfortunately also doesn't offer a way to check whether SSO is available/enabled, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though. 

  • tahsini's avatar
    tahsini
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    There is not a way via the API to differentiate between Advanced or Standard. Is there a specific reason you are wanting to differentiate between Advanced or Standard?

     

    For instance, by calling the features/get_values endpoint for a connected Dropbox Business account you will be returned with the different features that are enabled for that account. From this returned information you can infer what capabilities a team has.

    • Ryan_C's avatar
      Ryan_C
      Helpful | Level 6
      4 years ago

      Hi Tahsini,

       

      Thank you for your reply.

       

      I look after about 45 different customers Dropbox tenants. While most of them are on DB Advanced, there are some that aren't.

      I'm looking to automate much of the new user onboarding process, and so would like to be able to determine if a tenant is on Advanced or Standard, primarily so I know if it has SSO enabled.

      If there is another endpoint on the API that I can use to determine SSO functionality that would be perfect.

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago

        Thanks for following up with the additional information! The Dropbox API unfortunately also doesn't offer a way to check whether SSO is available/enabled, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though. 

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,911 PostsLatest Activity: 6 hours ago
333 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!