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Forum Discussion

  • Pious Magician 's avatar
    Pious Magician
    New member | Level 2
    2 years ago

    So I just got this Acer and it offered me a free year of 100GB storage with you guys and I verified my email and it only shows 2GB of storage I've verified that I'm signed in with the correct email but cant seem to get ahold of you guys please help!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Pious Magician , welcome to our Community! 

       

      Did Dropbox come preinstalled on the device or did you download it yourself? Also, did you create a new account or sign in with an existing account in the Acer promotion?

       

      Just make sure your account follows the terms of service for the promotion too.

       

      Let me know more!

      • Pious Magician 's avatar
        Pious Magician
        New member | Level 2
        2 years ago

        It did but it was for s mode and when i clucked on it the 100GB thing popped up and then i filled out the form and it started a downloader which installed it for me 

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