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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Pious Magician , welcome to our Community! 

 

Did Dropbox come preinstalled on the device or did you download it yourself? Also, did you create a new account or sign in with an existing account in the Acer promotion?

 

Just make sure your account follows the terms of service for the promotion too.

 

Let me know more!

Pious Magician 's avatar
Pious Magician
New member | Level 2
2 years ago

It did but it was for s mode and when i clucked on it the 100GB thing popped up and then i filled out the form and it started a downloader which installed it for me 

  • Pious Magician 's avatar
    Pious Magician
    New member | Level 2
    2 years ago

    Is there anyway to open a ticket and get this escalated Meghan? or anyone? I cant seem to contact anyone regarding this only a chat bot that redirects me to this community thing 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey @Pious Magician , I just sent you an email, I'll see you there!

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