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arrysaa's avatar
arrysaa
Explorer | Level 4
8 months ago

"Dropbox failed to uninstall" on Win10.

Trying to uninstall Dropbox Client in my Win 10 Home edition n the uninstallation process incompletes with "Dropbox failed to uninstall" n try to remove manually n reinstall it also ends up with the same error. Already follow the steps from previous post in Dropbox Community, still no luck. Can please help......

Desktop
Error Messages
Errors
Uninstall
Uninstalling
Windows OS
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi arrysaa! Hope you’re doing well. 

     

    Can you please clarify what steps you’ve followed exactly? Feel free to link the Community post you’ve checked, as well. 

     

    Was an advanced reinstall among the steps you’ve followed, too? 

     

    Let me know.

  • FrankFlorida's avatar
    FrankFlorida
    New member | Level 2
    7 months ago

    After Dropbox was running fine for a long time, suddenly I am getting vcruntime140.dll error at startup and dropbox stopped working. Not sure if this was caused by a recent windows update or something else. How can this error be fixed without loosing any files? 

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