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fileproviderctl crash on Mac OS

fileproviderctl crash on Mac OS

SGilbert
Explorer | Level 4
Go to solution

I just installed OS 13.6 and Dropbox 183.4.7058

One or both is crashing ever few minutes!  Anyone else?  Cure?

Screenshot 1.jpg

Sorry for multiple posts---No indication it was posted--keeps asking me for Labels! 😞

12 Replies 12

Megan
Dropbox Staff

Hi @mossappeal, welcome to our Community!

 

As a first step, would you mind clarifying the version of the desktop app, that you use on your end? 

 

What about the app crashing? Do you have a screenshot? Are these crashes similar to what the OP attached above? 

 

It'd also be helpful to know when did they start happening. 

 

Let me know more, and we'll take it from there. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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mossappeal
Explorer | Level 3

I believe its Version 187.4.5691

I have sent about three screenshots, but here's another... 
crash.jpg

Walter
Dropbox Staff

Hey @mossappeal - sorry to jump in, but could you try the offline installer from this page and let us know if you notice any difference?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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