fileproviderctl crash on Mac OS

[SGilbert]

I just installed OS 13.6 and Dropbox 183.4.7058

One or both is crashing ever few minutes!  Anyone else?  Cure?

Sorry for multiple posts---No indication it was posted--keeps asking me for Labels! 😞

 

[Jay · Accepted solution]

Hi @SGilbert, thanks for bringing this to our attention.

Could you try reinstalling the app, without uninstalling it first, by clicking this link?

Keep me updated with any progress!

[SGilbert]

Jay,

That seems to have done it.  So you had me revert from Dropbox 183.4.7058 to Dropbox 182.4.6427.

Thank you tremendously!  It was driving me nuts!!

[Jay]

No worries, glad to have helped out. Enjoy your weekend!

[luke-at-gretel]

I just want to point out that this is likely due to a critical bug in the final release of macOS 13.6 (22G120) that causes `fileproviderctl` to crash immediately. This is due to some sort of missing code signing signature. Reinstalling Dropbox likely "fixes" it by nature of the bundled extension being re-enabled by default. The underlying bug and issue remains.

see threads:

• https://forums.macrumors.com/threads/macos-13-security-update-mode.2403700/post-32530867
• https://developer.apple.com/forums/thread/737392

[SGilbert]

I beg to disagree.  Reinstalling 183 did not help at all, only installing 182 solved it.

I installed OS 13.6 almost simultaneously, so it could be the problem

In my mind, 183 has a fault.

[luke-at-gretel]

I guess then that v 183 uses or enforces the FileProvider API while 182 doesn't. Hard to know because Dropbox doesn't publish release notes as far as I know.

[mossappeal]

Yes. I have sent numerous requests to Dropbox about this as well. No solid answer. I spoke to Apple support. Their guess is that since I have plenty of room on my hard drive now that there must be something in the update or application. They suggested I ask if it makes sense to delete and REINSTALL. However, I'm anxious about that as I don't want to lose all my file settings, etc. It would, again, be incredibly helpful if there were real time help. I continue to get crash notices from Dropbox every couple of hours. Hate to have to leave you after all these years....

[mossappeal]

Is this a "special link" or can I use it as well. Seems to me this is an issue not only with me, but others as well. 

[mossappeal]

Did it just allow all your files/set up to remain and you just uninstalled/reinstalled??