Trying to add the Dropbox mobile app to a 2016 v7.1.1 Samsung Android Tablet

gswhite1

I am trying to add Dropbox to a 2016 v7.1.1 Samsung Android Tablet. It's not working.

Rich

@gswhite1 wrote:

I have two others with Dropbox installed on 7.1.1 ???

If it's already installed (likely a previous version) then it may continue to work until Dropbox finally pulls the plug, but the current version of the app requires Android 8 or later. Google ended support of Android 7.1.1 nearly 5 years ago.

View solution in original post

Jay

Hi @gswhite1, thanks for messaging the Community.

Currently, the minimum requirements for the Dropbox mobile app is Android 8 or later.

As you're running 7.1.1, it won't be possible to install the Dropbox app on that tablet. You could try accessing your account from the browser, although it does require the latest version of the browser.

If you have any further queries, feel free to message back.

Jay
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

gswhite1

I have two others with Dropbox installed on 7.1.1 ???

Rich

@gswhite1 wrote:

I have two others with Dropbox installed on 7.1.1 ???

If it's already installed (likely a previous version) then it may continue to work until Dropbox finally pulls the plug, but the current version of the app requires Android 8 or later. Google ended support of Android 7.1.1 nearly 5 years ago.

Trying to add the Dropbox mobile app to a 2016 v7.1.1 Samsung Android Tablet

Trying to add the Dropbox mobile app to a 2016 v7.1.1 Samsung Android Tablet

Top contributors to this post