You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
mobile
367 TopicsUnable to download Dropbox Paper Android - Was made for an older version of Android
Hi - I have a Fairphone 5 on Android 14 and I recently went to install Dropbox Paper, but the Play Store says that the app was made for an older version of Android and thus am unable to download it. I have tried joining the beta program to see if that changed things, but it did not. Is this a known issue? Is Dropbox releasing an update soon? How can I install Dropbox Paper?32Views1like5CommentsSyncing Error with Android App
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files from my home and work computers appear at dropbox.com but not in the Android app. I have restarted my phone several times and removed and reinstalled the Android app. The only way to get files to sync now is to logout and log back in, but I really shouldn't have to do that every time I want to update my to do list from my phone. Please help!Solved2.1KViews0likes13CommentsMake functions available everywhere, regardless of the platform
It is incredibly annoying and time- wasting that some functions are only available in the browser, others only on the desktop and still others only in the smartphone app. Who is supposed to see through that? Can you please make the range of functions available everywhere, regardless of platform?24Views0likes1CommentThere's no login option on the Dropbox app for iPhone (just the option to create an account).
I have had a Dropbox account for years, and I recently downloaded the Dropbox app on my iphone 15, which I got to replace a previous iphone that I damaged beyond the ability to use. I am logged into Dropbox on my Mac and in my browser. When I went to log into the Dropbox app on my new phone, I was presented with an interface to create a new account, but not to log in. I went ahead and entered my email and password for my existing account in that interface, thinking it would provide me with a login interface once it recognized that an account with those credentials already exists. But it doesn't. So I can't find any way to use this app. What is the solution?1.1KViews1like8CommentsIs there a way to run the Dropbox app in the background on my iPhone?
Hey everyone, I just switched to an Android from an iPhone. I am facing a feature problem that I loved on my iPhone! Which is, if I open up an audio file from my dropbox app I can just do other stuff on my phone. On android however, it stops playing whenever I switch over to a different app. Is there a way to let it run in the background just like the iPhone? Thanks!3.3KViews1like9CommentsDropbox keeps going back to the top of the folder when scrolling via VoiceOver on iOS 18.
I am a user who happens to be blind, using VoiceOver, the screen reader for my iPhone 15 Pro. I am using the latest version of dropbox updated six days ago as of October 14. When I am in a long list of files and I touch my screen, I am able to use the usual scrolling gestures. However, when I touch the screen again after scrolling several pages of a folder, focus is lost and jumps back to the first item in the folder, several screens up. This jumping of focus does not happen in other Apps on my phone, notably mail where I have 100 or so messages in my inbox. I am running iOS 18.0.1. I do hope this issue can be addressed and fixed because I use Dropbox a lot and love it! It is a major disruption of my workflow to have the focus jump around so much that I can barely locate a file that I need and when I find it, the focus may jump to a screen much farther up from the one I'm working on. Thanks.Solved606Views0likes5Comments