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Forum Discussion
Send For Signature missing from Context Menu as of last week
I have confirmed this behavior on 3 different computers. I'm guessing there was possibly an app update that has removed the "right click" > "Send for Signature" function from Dropbox ? How do I go about getting it back ?
- Same issue, I use Dropbox integrated through Windows File Explorer. Two options now missing from right-click, “Open in Dropbox” and “Send for signature”.
Hello,
Dropbox signature used to be available from the desktop app. It was super easy to right click and send it off and put in the signatures. Now I have to go through the extra step of going online, finding the document, and then preparing the document to send. Can you please make the sign available on the desktop app again? Thanks.
- Walter
Dropbox Staff
Hey @CharlieSha - thanks for the feedback on this.
I've passed it on to the team internally and you can let us know if you have anything else to add.
For now, you can use the 'Preview on Dropbox.com' option that will take you to the same page as the 'send for signature' option did. From there, you'll be able to send it for signature normally.
This is a service we pay additionally, annually for. We chose Dropbox for this solution given that it was so convenient to use. Removing the "right click" feature, frankly seems like an awful step backward. It's mainly accounting/bookkeeping tasks that we deploy this type of solution for. Frankly, when staff aren't generally "technically" inclined, not having the right click ability for those in their upper years is pretty disappointing. Please bring this feature back, if not we will likely be forced by our clients to find alternative solutions.
As to your "temporary" solution, "Preview on Dropbox.com" doesn't exist for PDF files in the "right click" context.
The only work-around I have seen is to bookmark the folder structure within the dropbox archive to give book keepers some level of "reasonable" access to "send for signature", that said, some companies have complex folder structures and it is an awful way to natigate the file structure as compared to windows explorer.
Was a solution found for this issue?
Current iteration of Dropbox Sign is rage-inducing when many different documents need to be sent in a day 😅
TomHHRS ... No , not yet that I'm aware of ... No one from Dropbox Support has reached out to me at this point.
- Nancy
Hi everyone! After checking with our team in the meantime, we were informed that this option has been removed from the right-click context menu of the Dropbox app.
As a result, this action can only be taken on the Dropbox website from now on.
Hi I recently contacted support and they mentioned that in a recent update, you have removed the "Send for Signature" option within the Dropbox dropdown menu when right-clicking on a file in Windows Explorer. I found this feature a very nice shortcut and I would like to see it restored if possible. The individual I talked with suggested posting my opinion here.
I hope that you will restore the "send for Signature" option in the dropdown menu in a future release as I found it a very useful shortcut.
Thank you for you time.
- Megan
Hey @Tcalp, thanks for posting here today!
Can I send you an email, in order for us to have a closer look into this?
Thanks!
You sure can 🙂
same issue, please advise
I am simply adding my 2 cents along with the rest, that this option should be returned to service. It appeared to work just fine, so not sure what's up. It would be different if it was an option that routinely messed things up, but that doesn't appear to be the case. There have been a few new issues with Dropbox Sign of late and I am hoping it is just a temporary phase.
We want it back, too! It was very convenient and worked well. It's part of what really made DropboxSign a great tool for our company. Please, Dropbox, bring it back SOON!
I am having the same issue, has there been any fix or solution?
- Hannah
Hey Mohsin Ali, at this time you can send a signature request through the Dropbox website and mobile app.
You can see more about this here.
Hi Hannah
I just wanted to confirm, the "Send for signature" option from the context menu has been removed from the Dropbox app and will no longer be coming back?
Do you know perhaps the reason for this change?
Just want to know if this is a permanent change or if the feature might come back in a future update.
Thanks in advance!
