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Send For Signature missing from Context Menu as of last week

Send For Signature missing from Context Menu as of last week

Tcalp
Helpful | Level 5

I have confirmed this behavior on 3 different computers.  I'm guessing there was possibly an app update that has removed the "right click" > "Send for Signature" function from Dropbox ?  How do I go about getting it back ?

16 Replies 16

Megan
Dropbox Staff

Hey @Tcalp, thanks for posting here today! 

 

Can I send you an email, in order for us to have a closer look into this? 

 

Thanks! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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StreamsT
Explorer | Level 4
Same issue, I use Dropbox integrated through Windows File Explorer. Two options now missing from right-click, “Open in Dropbox” and “Send for signature”.

Tcalp
Helpful | Level 5

You sure can 🙂

hudsonatlantic
New member | Level 2

same issue, please advise

CharlieSha
Explorer | Level 4

Hello,

 

Dropbox signature used to be available from the desktop app. It was super easy to right click and send it off and put in the signatures. Now I have to go through the extra step of going online, finding the document, and then preparing the document to send. Can you please make the sign available on the desktop app again? Thanks.

TomHHRS
Explorer | Level 3

Was a solution found for this issue?

 

Current iteration of Dropbox Sign is rage-inducing when many different documents need to be sent in a day 😅

Tcalp
Helpful | Level 5

TomHHRS ... No , not yet that I'm aware of ... No one from Dropbox Support has reached out to me at this point.

Nancy
Dropbox Staff

Hi everyone! After checking with our team in the meantime, we were informed that this option has been removed from the right-click context menu of the Dropbox app.

 

As a result, this action can only be taken on the Dropbox website from now on.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Walter
Dropbox Staff

Hey @CharlieSha - thanks for the feedback on this.

 

I've passed it on to the team internally and you can let us know if you have anything else to add.

 

For now, you can use the 'Preview on Dropbox.com' option that will take you to the same page as the 'send for signature' option did. From there, you'll be able to send it for signature normally. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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