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Forum Discussion
Tcalp
3 months agoHelpful | Level 5
Send For Signature missing from Context Menu as of last week
I have confirmed this behavior on 3 different computers. I'm guessing there was possibly an app update that has removed the "right click" > "Send for Signature" function from Dropbox ? How do I go ...
Walter
Dropbox Staff
Hey @CharlieSha - thanks for the feedback on this.
I've passed it on to the team internally and you can let us know if you have anything else to add.
For now, you can use the 'Preview on Dropbox.com' option that will take you to the same page as the 'send for signature' option did. From there, you'll be able to send it for signature normally.
Tcalp
3 months agoHelpful | Level 5
This is a service we pay additionally, annually for. We chose Dropbox for this solution given that it was so convenient to use. Removing the "right click" feature, frankly seems like an awful step backward. It's mainly accounting/bookkeeping tasks that we deploy this type of solution for. Frankly, when staff aren't generally "technically" inclined, not having the right click ability for those in their upper years is pretty disappointing. Please bring this feature back, if not we will likely be forced by our clients to find alternative solutions.
As to your "temporary" solution, "Preview on Dropbox.com" doesn't exist for PDF files in the "right click" context.
The only work-around I have seen is to bookmark the folder structure within the dropbox archive to give book keepers some level of "reasonable" access to "send for signature", that said, some companies have complex folder structures and it is an awful way to natigate the file structure as compared to windows explorer.
- Ldjmcbain3 months agoNew member | Level 2
You should have "View on Dropbox" based on what I see, as opposed to Preview. Then when the document is viewable, select the option from the menu bar immediately above the document that says Send for Signature and you should be back at the same place as the Send for Signature option from the context menu in Windows took you.
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