You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Tcalp
4 months agoHelpful | Level 6
Send For Signature missing from Context Menu as of last week
I have confirmed this behavior on 3 different computers. I'm guessing there was possibly an app update that has removed the "right click" > "Send for Signature" function from Dropbox ? How do I go ...
Walter
Dropbox Staff
Hey @CharlieSha - thanks for the feedback on this.
I've passed it on to the team internally and you can let us know if you have anything else to add.
For now, you can use the 'Preview on Dropbox.com' option that will take you to the same page as the 'send for signature' option did. From there, you'll be able to send it for signature normally.
Tcalp
3 months agoHelpful | Level 6
This is a service we pay additionally, annually for. We chose Dropbox for this solution given that it was so convenient to use. Removing the "right click" feature, frankly seems like an awful step backward. It's mainly accounting/bookkeeping tasks that we deploy this type of solution for. Frankly, when staff aren't generally "technically" inclined, not having the right click ability for those in their upper years is pretty disappointing. Please bring this feature back, if not we will likely be forced by our clients to find alternative solutions.
As to your "temporary" solution, "Preview on Dropbox.com" doesn't exist for PDF files in the "right click" context.
The only work-around I have seen is to bookmark the folder structure within the dropbox archive to give book keepers some level of "reasonable" access to "send for signature", that said, some companies have complex folder structures and it is an awful way to natigate the file structure as compared to windows explorer.
- Ldjmcbain3 months agoNew member | Level 2
You should have "View on Dropbox" based on what I see, as opposed to Preview. Then when the document is viewable, select the option from the menu bar immediately above the document that says Send for Signature and you should be back at the same place as the Send for Signature option from the context menu in Windows took you.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!