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Forum Discussion
Send For Signature missing from Context Menu as of last week
I have confirmed this behavior on 3 different computers. I'm guessing there was possibly an app update that has removed the "right click" > "Send for Signature" function from Dropbox ? How do I go ...
TomHHRS ... No , not yet that I'm aware of ... No one from Dropbox Support has reached out to me at this point.
Nancy
Dropbox Staff
Dropbox StaffHi everyone! After checking with our team in the meantime, we were informed that this option has been removed from the right-click context menu of the Dropbox app.
As a result, this action can only be taken on the Dropbox website from now on.
This is wild! This seems like such a strange thing to remove. We send hundreds of documents daily to sign and this was the reason we chose dropbox to make this easier through the right click 'send for signature'
Please bring it back!!!!
Thanks for the update Nancy, apologies I've just seen it now.
Terrible decision to remove this feature, it's an inane and inefficient change.
It worked perfectly fine before, and was in line with Dropbox's workflow being nice and streamlined from the Desktop to the Browser. Truly makes it a disgruntling experience, as is evidenced by others who still comment on this thread. I'm sure there's a bunch of people out there who can't be bothered posting on these forums, for a myriad f reasons, that this would annoy as well.
The only small positive to come from the change is the improved method of choosing the destination folder for the now signed document (in which it goes up one folder level and you can then select the existing folder, or a new one).
I would fully understand if the removal of the option from the context menu was something that was customisable on the user-end, but straight up removal from it is just mind-boggling... why would you make your app less user-friendly? Unless it's too hard to maintain this aspect of it, and your goal is to drive users away to more convenient options..
Hi Tom, actually the ability to define the destination filing location for the completed / signed document was already available before they removed the option from the menu.
Yes, apologies I didn't clarify that one properly:
I realised it was already a feature, but with their new method it would go up one level of folders to the parent folder, from which you could select the folder within. Rather than pre-selecting the original filepath folder for the file.
We have an Emailed and Signed Folder wihin our folder structure. Old method used to default to Emailed, updated method would go one level up and allow me to select either Emailed or Signed - it's a small difference, but it saves a click.
