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Residual Dropbox after uninstalling Boxcryptor

Residual Dropbox after uninstalling Boxcryptor

Don_in_BC
New member | Level 2
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I recently uninstalled Boxcryptor, but the Boxcryptor/Dropbox folder remains and is synced. Win 11 home. I've tried things like hiding the x: drive, but that did nothing, presumably because it is virtual drive.  Any ideas how to safely make the Boxcryptor/Dropbox directory go away? 

1 Accepted Solution

Accepted Solutions

Don_in_BC
New member | Level 2
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Thanks Hannah - while creating a screenshot I discovered that despite uninstalling Boxcryptor it still existed - re-doing the uninstall process solved the problem.  Don

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2 Replies 2

Hannah
Dropbox Staff
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Hey @Don_in_BC, thanks for joining us on the Dropbox Community.

 

I'm not really sure that this is our turf, you might need to reach out to Boxcryptor, but can you send us a screenshot to give us a visual of what you see on your end?

 

Thanks in advance.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Don_in_BC
New member | Level 2
Go to solution

Thanks Hannah - while creating a screenshot I discovered that despite uninstalling Boxcryptor it still existed - re-doing the uninstall process solved the problem.  Don

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