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Forum Discussion
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
I've been edged out by Dropbox before on a much older Mac, but this time it will topple my business. My main computer runs El Capitan, which is a pretty reliable OS. I can't update this computer. It is not possible. I'm outraged!!
- Robinz that's right. 10.10 and 10.11 is stable. It works with software and formats that sometimes no longer exist... wait till Dropbox gives 30 days notice for Mojave and Catalina users. If you think this is bad... all the mid-decade Macs will fall off like flies on the zapper
Walter - Is it a ridiculous idea you escalate this to Drew? Houston, we have a problem.- I agree they should have given us more notice, like 6 months to rearrange our lives and businesses around this news. I would register complaints on Twitter and customer support. I'm willing to participate in any other ideas for complaints.
Adobe Flash End Of Life gave over a years notice. That's a proper heads up. Something that holds personal or business files should give prior notice somewhere close to that ballpark, right?
Not only I cannot update but am not willing to (for monies needed and for the absolute lack of help shown here)
Can people share a valid alternative to dropbox please?
- Hello... I've moved to pCloud. There are many other services out there aside from Dropbox and G drive. Search around..
And I've done previously on different macs, upgraded to Mojave using dosdude patch, all sorts of stuff to give extra life span to my macs.
Some work. Some don't. For what I want to do at work, to keep using publishing software which are stable, non subscription, I stay on 10.11.
I have stopped Dropbox on my 10.11 machines. They are all on pcloud now. I cross sync pCloud with my existing Dropbox for a few more weeks and then I'll uninstall Dropbox altogether. No point keeping two copies of the same files. Migrating is a royal PITA, but at least it's done.
At least I know pcloud still supports old systems for now. If that buys me a few more years for my beloved workhorses, so be it. I'll take that deal any given day.
Said goodbye to the Dropbox tech support fellow too.thank you!
Legacy systems are hard to support. Move on.
Capitalism works....If there is a need, someone is doing it.