We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Paul D.4's avatar
Paul D.4
Helpful | Level 7
4 days ago

Dropbox icons and folder status on a Mac. I need further explanation.

Sometime ago, I set my Dropbox preferences such that everything is "available off-line" I want this arrangement because I deliberately purchased a new MacBook with plenty of storage space so I want everything always available regardless of Internet connections.

 

Within one example folder, I am examining its contents and I get a mix of the following icon indicators, which in my mind should all be uniform as in… ‘green circle with white check’ because I want everything available off-line. That appears to be generally true with all the standalone files within this example folder however nested folders are generally the white circle with the green checkbox. This brings me to the DB icon definition page and looking under the folder column where the explanations for the two icons strike me as being two ways of saying the same thing, In the first everything's available off-line, in the second* saying that there are “no online only files” is that not another way of saying that everything is local and available off-line? Can someone explain this to me?.

 

Green Circle with white check icon = “For folders, this icon means all files in the folder are available offline.”

 

*White circle with green checkbox icon = “…but no online-only files…”

 

Thanks,

 

Paul

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Paul D.4, let's jump right into this!

     

    Has your Dropbox folder been moved to this filepath ~/Library/CloudStorage by any chance? 

     

    Also, are you referring to the syncing icons based on this article? Feel free to send me a few screenshots, in order for me to have a visual, and clarify more for you. 

     

    Keep me posted!

    • Paul D.4's avatar
      Paul D.4
      Helpful | Level 7

      "Has your Dropbox folder been moved to this filepath ~/Library/CloudStorage by any chance? "

      no

      Can you direct me to resource about posting images? I've encountered nothing but frustration trying to add an image to a post, whereas on every other site or Forum it seems so easy.

      This Forum site is behaving very strangely today and for reasons I can't explain that article looked differently, even though the URL seems to be the same as the one you link to. In the article, I saw the two versions of the green checkbox circles were one on top of the other.

  • Paul D.4's avatar
    Paul D.4
    Helpful | Level 7

    By the way, the giveaway that I was looking at a different article about icons is it in the one I referenced there was a "White circle with green checkbox icon" I don't see that icon on the article page you link to

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey Paul D.4, our Community is undergoing some changes, that's why things have been looking different since yesterday.

      To upload a screenshot however, you can click on the camera icon under the reply box.

      Alternatively, you can send us a shared link to the screenshot.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!