You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

TampaLifeChurch's avatar
TampaLifeChurch
Explorer | Level 3
3 years ago

No changes to disk space, after setting all the files as Online Only.

I have Made all files "ONLINE ONLY" and my disk space is not releasing the space back to my drive

 

I have a 9 TB Drive

supposedly Drop Box is eating up 7 TB of that.... but even after all the files are synced it's still retaining size on disk?  

 

When I have the PC add up all the other Files in the T drive not including Dropbox it gives me 4.47TB.

 

 

 

  • Megan's avatar
    Megan
    3 years ago

    Hey TampaLifeChurch, I appreciate the screenshot! 

     

    It seems the app is still syncing content, and isn't fully updated, which could be one of the reasons. I can see it's currently syncing approximately 371 GB. 

     

    If I were you, I'd wait for everything to be up to date, then reboot my device and check the computer's hard drive anew. Do you think you can try that? 

  • Jackson's avatar
    Jackson
    Icon for Dropbox Staff rankDropbox Staff

    Hello there TampaLifeChurch, thank you for posting!

     

    Can you send me a screenshot of your syncing status?

     

    You can find it by clicking the Dropbox icon near your clock.

     

    Thank you!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey TampaLifeChurch, I appreciate the screenshot! 

         

        It seems the app is still syncing content, and isn't fully updated, which could be one of the reasons. I can see it's currently syncing approximately 371 GB. 

         

        If I were you, I'd wait for everything to be up to date, then reboot my device and check the computer's hard drive anew. Do you think you can try that?