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keith11964

New member | Level 2

7 years ago

Solved

My Dropbox icon disappeared from the uppermost bar on my mac laptop. How can I reinstall?

hello community!

the dropbox icon disappeared from the uppermost bar on my Mac OSX laptop (where the wifi icon is). how can I get it back?

Thanks!

desktop

Install

Setting up the apps

Rich
7 years ago
First, just see if you can launch the application again. If it's still installed, it should be in the list of applications that you can open. If you don't see it, just download the app and reinstall it.

https://www.dropbox.com/install

11 Replies

Replies have been turned off for this discussion

Rich
Super User II
7 years ago
First, just see if you can launch the application again. If it's still installed, it should be in the list of applications that you can open. If you don't see it, just download the app and reinstall it.

https://www.dropbox.com/install
- acstudio
  Explorer | Level 4
  7 years ago
  Same thing happened to three of my computers recently (we have seven- 4 old and 3 new - but all seven share the same dropbox). The DB Icon disapeared from the uppermost bar on three computers, but the dropbox folder remains in the Finder windows on those three computers, and the green circle icons on the right of each inner folder are "gone." On the other computers DB seems normal - the green icon is on the right of each folder is there, etc, but they do not have the updated info that was saved on the computers without the Icon. Any help would be greatly appreciated!
  - tracy0263
    New member | Level 2
    7 years ago
    Yep..Same here...Dropbox icon is gone from my left pane on my mac..
denisenw
New member | Level 2
6 years ago
Just discovered that w Dropbox basic account you can only link 3 devices max to sync w dropbox. I unlinked everything else and downloaded the most recent app and that seems to have fixed the problem
- Lusil
  Dropbox Staff
  6 years ago
  Hey there denisenw,
  
  Yes, you are right, Basic users have a three device limit and you can find more about this here.
  
  Nonetheless, I’m glad to hear that you were able to resolve your concern in the end - awesome work! - but if you experience any issues again or you have further questions, don’t hesitate to give us a nudge.
  
  Have a wonderful day ahead!
  - flixnpix
    Explorer | Level 3
    6 years ago
    I transfered some videos I edited yesterday to Dropbox and sent links to several people. However, this morning the DB icon is gone from the menu bar. So I clicked the app to start DB. Nothing happened. I rebooted my Mac and it still wasn't there so I re-downloaded the app and rebooted my Mac again . Still no menu bar icon. I clicked the app again and nothing happened. I've never had this problem before in 5 years of using Dropbox on this same Mac, except that a couple of weeks ago I upgraded to OSX Mojave 10.14.5, and I had to redownload the DB app because it disappeared after the install, but it's been there ever since until this morning. It was there last night, so why isn't it here this morning?

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How can I reinstall?","id":"message:308634","revisionNum":4,"repliesCount":11,"author":{"__ref":"User:user:819390"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:308634"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:308634"},"body":"

hello community!

the dropbox icon disappeared from the uppermost bar on my Mac OSX laptop (where the wifi icon is). how can I get it back?

Thanks!

","body@stringLength":"187","rawBody":"

hello community!

the dropbox icon disappeared from the uppermost bar on my Mac OSX laptop (where the wifi icon is). how can I get it back?

Thanks!

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Thanks!","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHw1MjoxfGludCwzMDg2NDEsMzA4NjQx","node":{"__ref":"AcceptedSolutionMessage:message:308641"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHw1MjoxfGludCwzMDg2NDEsMzQ4MDQx","node":{"__ref":"ForumReplyMessage:message:348041"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:308634":{"__typename":"Conversation","id":"conversation:308634","solved":true,"topic":{"__ref":"ForumTopicMessage:message:308634"},"lastPostingActivityTime":"2023-03-14T13:25:06.908-07:00","lastPostTime":"2019-07-31T06:45:08.795-07:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:308634":{"__typename":"ModerationData","id":"moderation_data:308634","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:308634_4":{"__typename":"Revision","id":"revision:308634_4","lastEditTime":"2023-03-14T13:25:06.908-07:00"},"CachedAsset:theme:customTheme1-1745109922307":{"__typename":"CachedAsset","id":"theme:customTheme1-1745109922307","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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How can I reinstall?","moderationData":{"__ref":"ModerationData:moderation_data:308641"},"body":"

First, just see if you can launch the application again. If it's still installed, it should be in the list of applications that you can open. If you don't see it, just download the app and reinstall it.

https://www.dropbox.com/install

Same thing happened to three of my computers recently (we have seven- 4 old and 3 new - but all seven share the same dropbox). The DB Icon disapeared from the uppermost bar on three computers, but the dropbox folder remains in the Finder windows on those three computers, and the green circle icons on the right of each inner folder are \"gone.\" On the other computers DB seems normal - the green icon is on the right of each folder is there, etc, but they do not have the updated info that was saved on the computers without the Icon. Any help would be greatly appreciated!

Yep..Same here...Dropbox icon is gone from my left pane on my mac..

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Just discovered that w Dropbox basic account you can only link 3 devices max to sync w dropbox. I unlinked everything else and downloaded the most recent app and that seems to have fixed the problem

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Hey there denisenw,

Yes, you are right, Basic users have a three device limit and you can find more about this here.

Nonetheless, I’m glad to hear that you were able to resolve your concern in the end - awesome work! - but if you experience any issues again or you have further questions, don’t hesitate to give us a nudge.

Have a wonderful day ahead! $\":grin:\"$

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I transfered some videos I edited yesterday to Dropbox and sent links to several people. However, this morning the DB icon is gone from the menu bar. So I clicked the app to start DB. Nothing happened. I rebooted my Mac and it still wasn't there so I re-downloaded the app and rebooted my Mac again . Still no menu bar icon. I clicked the app again and nothing happened. I've never had this problem before in 5 years of using Dropbox on this same Mac, except that a couple of weeks ago I upgraded to OSX Mojave 10.14.5, and I had to redownload the DB app because it disappeared after the install, but it's been there ever since until this morning. It was there last night, so why isn't it here this morning?

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