You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
keith11964
7 years agoNew member | Level 2
My Dropbox icon disappeared from the uppermost bar on my mac laptop. How can I reinstall?
hello community!
the dropbox icon disappeared from the uppermost bar on my Mac OSX laptop (where the wifi icon is). how can I get it back?
Thanks!
- 7 years ago
First, just see if you can launch the application again. If it's still installed, it should be in the list of applications that you can open. If you don't see it, just download the app and reinstall it.
Rich
Super User II
First, just see if you can launch the application again. If it's still installed, it should be in the list of applications that you can open. If you don't see it, just download the app and reinstall it.
acstudio
7 years agoExplorer | Level 4
Same thing happened to three of my computers recently (we have seven- 4 old and 3 new - but all seven share the same dropbox). The DB Icon disapeared from the uppermost bar on three computers, but the dropbox folder remains in the Finder windows on those three computers, and the green circle icons on the right of each inner folder are "gone." On the other computers DB seems normal - the green icon is on the right of each folder is there, etc, but they do not have the updated info that was saved on the computers without the Icon. Any help would be greatly appreciated!
- tracy02636 years agoNew member | Level 2
Yep..Same here...Dropbox icon is gone from my left pane on my mac..
- Lusil6 years agoDropbox StaffHey acstudio and tracy0263, have you tried a reinstallation of the desktop app, as Rich mentioned in the post above?Let me know how it goes! :upside_down:
- anne596 years agoHelpful | Level 5
Same here. I reinstall every other week or so. No ohter permanent solutions offered by DB chat assistance. So annoying there is no phone support.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!