We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

jrkrideau's avatar
jrkrideau
Helpful | Level 6
2 months ago

I can't locate the Dropbox folder on my Linux device.

About two hours ago i posted a question to the forum.  I got several replies and while responding managed to sign out.  Now I cannot find my post.  Is there some way that I can search for my posts? 

 

I also thought I would get an email if I got a response but nothing though I got a message from Dropbox welcoming me.

 

Thanks

Desktop
Folders
Linux
  • jrkrideau's avatar
    jrkrideau
    2 months ago

    Aha, I still have no where my first post went but I solved the "dropbox folder" problem.   I was misreading a Dropbox warning message about the number of devices I had connected. Apparently I had too many devices connected—old computers—and once I dropped a couple my desktop folder appeared. 

     

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi there jrkrideau - thanks for bringing this to our attention.

     

    You should be able to find your posts in your Community's profile page. 

     

    That said, I'm not seeing any posts other than this on your current profile. Do you happen to have another Dropbox account perhaps, associated with a different email address of yours?

     

    If you happen to remember the title of the post or manage to get a URL that links to it, it'd be very helpful!

    • jrkrideau's avatar
      jrkrideau
      Helpful | Level 6
      2 months ago

      Thanks. This post both showed up in my profile and my email as I expected. The other one seems to have vanished into another Universe.

       

      This is the only Dropbox account that I have ever had.

       

      I don't remember the exact title but it was something like "I cannot find my Dropbox folder".  I'm guessing but it was probably sent between 14:00 and 16:00 EST 2024-09-25 (today).

       

      Thanks.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        I wasn't able to find it as well jrkrideau 

         

        When it comes to the issue with locating your Dropbox folder, could you provide some additional information so that we can assist further?

         

        For example, what is your computer's OS, and the version and status of the Dropbox app as shown in your menu bar/system tray? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!