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Forum Discussion

jrkrideau's avatar
jrkrideau
Helpful | Level 6
2 months ago

I can't locate the Dropbox folder on my Linux device.

About two hours ago i posted a question to the forum.  I got several replies and while responding managed to sign out.  Now I cannot find my post.  Is there some way that I can search for my posts?  ...
Desktop
Folders
Linux
  • jrkrideau's avatar
    jrkrideau
    2 months ago

    Aha, I still have no where my first post went but I solved the "dropbox folder" problem.   I was misreading a Dropbox warning message about the number of devices I had connected. Apparently I had too many devices connected—old computers—and once I dropped a couple my desktop folder appeared. 

     

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi there jrkrideau - thanks for bringing this to our attention.

 

You should be able to find your posts in your Community's profile page. 

 

That said, I'm not seeing any posts other than this on your current profile. Do you happen to have another Dropbox account perhaps, associated with a different email address of yours?

 

If you happen to remember the title of the post or manage to get a URL that links to it, it'd be very helpful!

  • jrkrideau's avatar
    jrkrideau
    Helpful | Level 6
    2 months ago

    Thanks. This post both showed up in my profile and my email as I expected. The other one seems to have vanished into another Universe.

     

    This is the only Dropbox account that I have ever had.

     

    I don't remember the exact title but it was something like "I cannot find my Dropbox folder".  I'm guessing but it was probably sent between 14:00 and 16:00 EST 2024-09-25 (today).

     

    Thanks.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      I wasn't able to find it as well jrkrideau 

       

      When it comes to the issue with locating your Dropbox folder, could you provide some additional information so that we can assist further?

       

      For example, what is your computer's OS, and the version and status of the Dropbox app as shown in your menu bar/system tray? 

      • jrkrideau's avatar
        jrkrideau
        Helpful | Level 6
        2 months ago

        OS Ubuntu 24.04  (New installation  3 days ago)

         

        I don't understand the "menu bar/system tray"  request.  If it is in Ubuntu I do not see it.  The best I can do is  this from the finder or whatever Ubuntu calls it.

         

        An apt list --installed  tells me I have 

        dropbox/noble,now 2024.04.17 amd64 [installed]

        installed.

         

        Thanks.

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