You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

bri_guy's avatar
bri_guy
Helpful | Level 6
3 years ago

Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

I updated Dropbox to version v159.4.5870 on my Mac, which (as expected) moved the files to ~/Library/CloudStorage. Now, searching my Dropbox folder in Finder no longer works - zero results returned, every time. I'm running Mac OS 12.6. Any idea how to fix this?
  • k76's avatar
    k76
    Helpful | Level 5

    I had a feeling this issue would happen when Dropbox forced me to move the Dropbox folder into the Library folder, and I was right. The Library folder is hidden and not searchable. What were they thinking?

    • FemmeFromage's avatar
      FemmeFromage
      Helpful | Level 5

      I think all the tech companies think we have good internet access 24/7 and only save to and work from the cloud. Sorry, but there are millions of us stuck with satellite or DSL on copper lines.  Even if we live in a city. Dropbox is my back-up drive. And I'd like to change my answer about the Spotlight fix.  It worked for a day, now Finder can't find anything on Dropbox again. I'm not sure why.  If this doesn't get fixed, I will switch my cloud storage provider. 

      • DrAJP's avatar
        DrAJP
        Helpful | Level 6

        I'll be anxious to see how long the "fix" lasts. If it doesn't keep working (and if DropBox doesn't fix everything), I'll also be moving my business. Have been a customer for over 10 years. Hopefully, DropBox values loyalty. 

    • DrAJP's avatar
      DrAJP
      Helpful | Level 6

      I didn't have any issues using Spotlight Search until DropBox's update that changed everything. This fix seems to also fix the issues caused by this update. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi bri_guy, thanks for bringing this to our attention.

     

    Do the files have a cloud icon next to them, or a green tick?

     

    Are you searching for the file name, or a keyword inside the file itself?

     

    This will help me to assist further!

    • vmkirin's avatar
      vmkirin
      Explorer | Level 4

      I'm having the same issue. What's more, my apps on Mac OS 12.6 can't see any DropBox files. I literally can't work right now, as one of my apps uses a database located inside of DropBox. I updated to the new version of DropBox last week, and assume all would be synced by now. I tried selecting "make files available offline" but no change. Help!

    • bri_guy's avatar
      bri_guy
      Helpful | Level 6

      I am trying to search for the file name. There is neither a green tick nor a cloud icon as you can see in the attached screenshot. FYI, the Dropbox app IS running and when right-clicking, I see all the expected options: View on Dropbox, Make Available Offline, etc.

       

       

      • vmkirin's avatar
        vmkirin
        Explorer | Level 4

        Hmmm. For me, if I open DropBox from the DropBox icon, it takes me to the expected folder with all my items. But if I look in Finder for DropBox it doesn't exist, and my apps can't find it to open any files or databases therein. I tried to make a Finder hotlink in the Finder sidebar to the DropBox folder that opened from the icon, but no dice. Hope they can help us soon.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!