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Error 500 when trying to access the Dropbox website

Error 500 when trying to access the Dropbox website

kmnyc
New member | Level 2

Unable to access dropbox website or my files - keep getting this message :

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.

65 Replies 65

MMPart
New member | Level 2

Same here on several computers/browsers

 

Jarrek57
New member | Level 2

Moving to WeTransfer...

Zaapto Sanchez
New member | Level 2

I am getting an Error (500) message

jarndtx18
New member | Level 2

Hello i am new to Dropbox because I had signed up for a class and the instructor sent a link via my email to access the recordings, however it did work on Saturday but I didn't' have time to download the lectures when I went into it today i got an error message on the Dropbox website.  What can I do to get it to upload again 

jordyguillon
New member | Level 2

Same error here. 😞

Claire L.5
New member | Level 2

Yes, lots of people with same issue. Not sure what to do!

RobinP_1
New member | Level 2

Same issue on Edge.  Clearing cache didn't help.

mtaylor111999
New member | Level 2

I'm having the same issue. Ugh!

MarlenC
New member | Level 2

Hi Hannah, it looks like this is more than a cache issue.  Many have tried clearing and also tried different browsers and this does not fix the issue.

maxmichael
New member | Level 2

Same here

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