We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
kmnyc
6 months agoNew member | Level 2
Error 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message :
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check o...
- 6 months ago
The issue seems to have been resolved and the website is accessible once again.
salmaboufoullous
New member | Level 2
I keep getting an error 500 when I try to sign in and I really need access to my files because I have a very close deadline.
Someone please get back to me asap with a solution.
Claire L.5
6 months agoNew member | Level 2
Yes, lots of people with same issue. Not sure what to do!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!