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Anna R.5's avatar
Anna R.5
Helpful | Level 6
3 years ago

Dropbox support for macOS 12.3

So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
Desktop
desktop app
Mac OS
Setting up the apps
  • Mark's avatar
    Mark
    3 years ago

    You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels. 

     

    I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of. 

cbonargent's avatar
cbonargent
Helpful | Level 7

The workaround for Dropbox is to get a large enough (external) HDD and then make all the folders that contain files you need to open outside Finder available offline. This also solves the issues with embedded assets in Adobe documents.

 

@G-Tech — yes I've come to the same 'solution', through a long chat I had with one of the Dropbox techniciens but also because that's the way I've been working from the start, on my iMac (2021): all my "everyday" folders are local with the green icon (have always been) and the rest is online only with access through the web portal only. I just wanted everything on my iMac to sync continuously.

 

But ever since I got the last (2021) MacBook Pro a few weeks ago, and I have a mini-network going, I understand the Dropbox problem more fully, the 'pain' it might be of not having cloud files (blue icon) that sync continuously, with nothing local. Of course with 1To of storage on the Macbook, I will eventually transform these cloud files to local 'green icon' ones and work like that if there is no other solution upcoming.

 

I was glad to have Monterrey 12.1 on the laptop, and not the latest macos, so everything works fine for now, but sooner or later, maybe with Big Sur, I'll have to update the systems. I hope there is some news at that point. The technicien at the other end of the chat assured me they were still working on the problem.

 

Thanks for the info!

 

  • G-Tech's avatar
    G-Tech
    Helpful | Level 6
    3 years ago

    We’ve been using Dropbox with external drives for years. Never had a problem. If the drive gets disconnected, Dropbox just quits with an appropriate notification.

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