Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
Same here, please share if any solution will shown.
To all the new people reading this thread.
Try the beta mentioned here. Worked for me.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
Prova la beta menzionata qui. Ha funzionato per me. La versione 111.4.472 non funziona.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
(Google translated)
I can confirm that the beta version solves it, however, it completely messed up my files due to a syncronization error and I have to reupload basically everything from an archive that I have thankfully made as soon as the problem started.
+1 for me on this issue, destop windows 10 only.
Also, +1 to the beta build linked above -- that fixed my issue.
Using Beta 112.3.254 solved the problem.
Me esta pasando lo mismp en dos eqquipos con dos cuentas diferentes
Me esta pasando lo mismo en dos equipos con dos cuentas diferentes alguien me puede ayudar
I have the exact same problem.
I'm getting this 'Cannot establish a secure connection'.
I have followed the troubleshooting:
I've checked my time on my PC, router. It's fine. I' checked firewalls and the whole Eset Security. I've checked my ports. Everything is fine. Scanned my system for viruses, nothing found.
Internet works good with 500 mbps.
Another PC in this house with the same router doesn't have this problem with Dropbox .....
Help; what is the solution?
I have the same problem exactly.
I tried to connect to my iPhone hotspot - Didn't work.
I downgraded the software version - It worked until the moment Dropbox upgraded to the latest ver. again.
Please help!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!