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Forum Discussion

Eric W.7's avatar
Eric W.7
Explorer | Level 4
5 years ago

how do i stop dropbox from showing on my c drive but keep it on my d drive

 HI thanks for reading this.

all of a sudden my dropbox is showing up on my c drive and my d drive

Windows 10

bascially what's on the c drive is a duplicate of the d drive.

 

As it is now dropbox is filling up my c drive and it's about to crash. i am not able to snyc as dropbox is saying i don't have enough hard drive space

I've looked at other posts with similar issues but am not finding the fix.

How do i stop dropbox from showing up on my c drive?

I tried to delete a folder from my c drive but of course it deleted from dropbox.com

it has not deleted from my d drive but that's a syncing issue i'd think

 

I"ve tried

https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup

Turn off computer backup.....

To turn off computer backup:

  1. Click the Dropbox icon in your system tray (Windows) or menu bar (Mac). 
  2. Click your profile picture or initials.
  3. Click Preferences.
  4. Click the Backups tab.
  5. Click Manage backup. I don't have the option to do this
  6. Uncheck the folders you’d like to stop backing up to Dropbox or uncheck My Mac/My PC to turn off backup for all folders at once. 
  7. Click Save.
  8. Choose Keep content in folders on this PC/Mac or Leave content in Dropbox.
    • If you choose Keep content in folders on this PC/Mac, the files and folders you stopped backing up can be found in their original folders on your computer. 
    • If you choose Leave content in Dropbox, new files you add to those folders will save to their original folders on your computer, but the files and folders you previously backed up to Dropbox with computer backup will remain in your Dropbox account. On your computer, they’ll be accessible by shortcuts, in their original folders, called “My files in Dropbox”. 
      • Note: If you see Set Up instead, it means computer backup is already off. "i see set up". 
  9. Click Stop backup. dont' have this option
  10. Click Close.
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi Eric W.7; thanks for posting on our Community!

     

    It looks like you haven't set up the computer backup feature on this computer yet; this is why you get the 'Set Up' option. 

     

    Moving on to your concern now, can you clarify where exactly is your Dropbox folder located? Is it the C drive or the D one? 

     

    Also, did you, at some point, move your Dropbox folder to your D drive through the app's preferences using these steps

     

    Any additional information is more than welcome. 

    • Eric W.7's avatar
      Eric W.7
      Explorer | Level 4

      HI Walter

      thanks for your note

       

      when i bought the pc last year i wanted more storage space and it was suggested keep c drive with only operating software and buy a second hard drive to put files and folders in .

      ie my day to day needs

      Dropbox was put on my d drive.

      Dropbox was never on my c drive

      re trying to help you help me....

       

      this past fall i was  moving and needed to access some d drive my documents remotely. i put a copy of a d drive folder on my dropbox.

      it appears since then i now have dropbox on my c drive and drive.

       

       

      • Eric W.7's avatar
        Eric W.7
        Explorer | Level 4

        Dec 10 09:35

        update

        i've been having a re look at this.

        i think you are correct i'm not backing  up as the only 'new' files and folders on my c drive is dropbox (211gb)

        somehow dropbox is loading onto  my c drive now instead of my d drive.

         

        If i delete dropbox folders from my c drive, dropbox.com puts them in the deleted folder ie i lose them all.

        so somehow i need to stop dropbox from loading onto my c drive and return to loading on my d drive.

         

        fyi i have two pc's side by side running independatly of each other.

        computer 1 has dropbox on c and d drives This is the computer we've been discussing.

        computer 2 has dropbox just on d drive 

         

        Dropbox is not syncing between my devices. I think because my computer 1 hard drive is full. at least that's the error message i am getting.